> If you don't want to deal with the slightest inconvenience don't run a business and don't take money from customers. You owe it to your users to care at least a bit.
I did care "at least a bit" which is why I kept updating the app for 10-years despite it not making almost any money. How many indie apps survive that long? But based on the pricing they quoted me it would be a money-losing venture to continue (see slide 3 base monthly fee $229 from the deck they sent me):
https://drive.google.com/file/d/1Cb_8laDpxZdfwJPtYBmibZgvLZ8...
And we have to decide what we work on when we are just one person. If it's money-losing and they don't treat you well it might not make sense to keep doing it.
That said, as I expressed in the blog post I do feel really bad for any of the users that bought the app and I want all of them to get a refund from Apple as explained in the post. They can use these directions:
https://support.apple.com/en-us/118223
I did care "at least a bit" which is why I kept updating the app for 10-years despite it not making almost any money. How many indie apps survive that long? But based on the pricing they quoted me it would be a money-losing venture to continue (see slide 3 base monthly fee $229 from the deck they sent me): https://drive.google.com/file/d/1Cb_8laDpxZdfwJPtYBmibZgvLZ8...
And we have to decide what we work on when we are just one person. If it's money-losing and they don't treat you well it might not make sense to keep doing it.
That said, as I expressed in the blog post I do feel really bad for any of the users that bought the app and I want all of them to get a refund from Apple as explained in the post. They can use these directions: https://support.apple.com/en-us/118223