Absolutely, and I hope that I didn’t give the impression otherwise. In times of crisis I’m immensely grateful that most everyone will step up beyond their normal responsibilities.

I’m even more grateful that leaders like the author have spent their careers developing the experience, instinct, discernment, credibility, and fortitude to make the right adaptations under pressure.

I’d even agree with the original comment that a good leader trusts their people and gets out of their way. I just think that manifests differently in steady-state operations than during crisis.