Great article!
I'd add another tip: Use marketplaces to get visibility and traffic. Maybe part of your success was being on Gumroad to begin with (which is not just a MoR)
3K MRR here after running for 5 years and the projects are on autopilot too.
Growth is very slow, zero marketing efforts made on my side. I think it's hard to get more value from this product though, hence why I focus on other ventures.
Not that many support requests.
A few customers racking up bills for thousands; 3-4 never paid and I didn't persecute them, the rest did.
You were lucky on chargebacks resolution, generally the b**rds always side with the scammer customers trying to get service for free. I've tried arguing many times but it's completely useless. That's also why I'm afraid of doing a project where my margins are smaller. Plenty of them then try to resuscribe
Right now hosting is 50$ per month, so if someone steal access to my product I don't care much.
Merchant of Records saved my life, F*k Europe VATMOSS, Sales Taxes, GST and every other crap governments add just to kill small businesses and make them flock to Amazon. Paddle support is pretty bad, I wouldn't go with them if I would do it all again. Probably I'd try LemonSqueezy (now acquired by Stripe).
Selling the business: I was offered money for the business but I don't think it's worth it, given how much it's on autopilot.
Can confirm that Paddle support is really bad. Onboarding and calls was very hands on(at least before they opened up for all), but everything after that was terrible and frankly idiotic. At least they can switch to using LLMs now, cause even those would do a better job.
And yeah, VAT and GST is annoying. Terrible for small businesses.
3K MRR here after running for 5 years and the projects are on autopilot too. Growth is very slow, zero marketing efforts made on my side. I think it's hard to get more value from this product though, hence why I focus on other ventures.
Not that many support requests.
A few customers racking up bills for thousands; 3-4 never paid and I didn't persecute them, the rest did.
You were lucky on chargebacks resolution, generally the b**rds always side with the scammer customers trying to get service for free. I've tried arguing many times but it's completely useless. That's also why I'm afraid of doing a project where my margins are smaller. Plenty of them then try to resuscribe Right now hosting is 50$ per month, so if someone steal access to my product I don't care much.
Merchant of Records saved my life, F*k Europe VATMOSS, Sales Taxes, GST and every other crap governments add just to kill small businesses and make them flock to Amazon. Paddle support is pretty bad, I wouldn't go with them if I would do it all again. Probably I'd try LemonSqueezy (now acquired by Stripe).
Selling the business: I was offered money for the business but I don't think it's worth it, given how much it's on autopilot.