That's giving too much credit to McKinsey. I'd argue it's systemic brainrot. Never admit mistakes, never express yourself, never be honest. Just make up as much bullshit as possible on the fly, say whatever you have to pacify people. Even just say bullshit 24/7.
Not to dunk on Mira Murati, because this note is pretty cookie cutter, but it exemplifies this perfectly. It says nothing about her motivations for resigning. It bends over backwards to kiss the asses of the people she's leaving behind. It could ultimately be condensed into two words: "I've resigned."
It's a management culture which is almost colonial in nature, and seeks to differentiate itself from a "labor class" which is already highly educated.
Never spook the horses. Never show the team, or the public, what's going on behind the curtain.. or even that there is anything going on. At all time present the appearance of a swan gliding serenely across a lake.
Because if you show humanity, those other humans might cotton on to the fact that you're not much different to them, and have done little to earn or justify your position of authority.
Not to dunk on Mira Murati, because this note is pretty cookie cutter, but it exemplifies this perfectly. It says nothing about her motivations for resigning. It bends over backwards to kiss the asses of the people she's leaving behind. It could ultimately be condensed into two words: "I've resigned."