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I build an add-on for Heroku[0], have worked for a company on and off that's had all core services on Heroku for over 8 years, and I've put a lot of my side projects etc. on Heroku.

My experiences differ depending on the above, I've mostly use Render or an alternative for side projects now (just due to cost/forgettability). As a daily user of Heroku professionally - it's clear Heroku isn't a priority for Salesforce. Heroku has struggled to maintain any form of product development and, if anything, has become more unreliable over the last year or two.

As an add-on developer, my communication with Heroku has been fantastic. You can assume so because it's a direct revenue stream and feature expander - but my experience with other platforms isn't (iOS has slow/poor communication and docs, Chrome's extension support is non-existent and often not backwards compatible etc.). It's kind of re-ignited my love affair with Heroku, like it was pre-salesforce.

Overall I can't see us moving from Heroku unless costs demand us to - it's just too 'easy' to stay. Vendor lock in is real and I'm okay admitting that.

0 - https://elements.heroku.com/addons/eppalock



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