On the one hand, obviously some top-level people need to be shown the door. On the other hand...this is the UK. Where properly-functioning government and gov't services have been Utterly Verboten for the past 7+ decades.
"This island is made mainly of coal and surrounded by fish. Only an organizing genius could produce a shortage of coal and fish at the same time." (1945)
Does the engineer not have to log in when he is on-site?
Does the employer not have employees log in periodically to validate that their procedures are currently working?
My employer does "disaster recovery" exercises at least once a year (preferably every 6 months). If we were in charge of this we could have stood up a replacement system in the time it took these folks to get their engineer logged in. And if someone said that it would have been better to be on-site, our bosses would have a confused look on their face and said something like "but the internet was working, and the actual machines doing the work aren't at their desks"
Looks like this is the official report they're working from:
https://www.caa.co.uk/commercial-industry/airspace/air-traff...
(note the DD/MM/YYYY date format there)
On the one hand, obviously some top-level people need to be shown the door. On the other hand...this is the UK. Where properly-functioning government and gov't services have been Utterly Verboten for the past 7+ decades.