This is great! The best teams I've worked on have worked towards the following:
Pizza teams that own the whole stack, and for the roles that don't need a full-time individual, specialists that come in and advise but also make it possible to DIY the things they do.
The best examples of specialists are Designers and Security teams as this talk highlights. They can make the tools and the means for other teams to self-service those needs. For example, security teams implementing CI tools and designers building design frameworks that are easy to apply. Conversely, they can feel free to make changes themselves and are empowered to at the best organizations.
Everyone else in product development is a generalist, including the managers, and everyone is on-call. When everyone is on-call then it results in far fewer alerts going off because when there is an issue, it's taken very seriously and remediated quickly in the following days & weeks.
I think GTM teams could also benefit from this same kind of process, but instead melding Marketing, Sales and Support roles and responsibilities.
My theory on why this wasn't more common in the past was that the work was too complex and specialized and that the tools and knowledge to do the job weren't as easy to acquire as it is today. LLMs have certainly leveled the playing field immensely in this area and I'm truly excited to see the future of work myself.
Pizza teams that own the whole stack, and for the roles that don't need a full-time individual, specialists that come in and advise but also make it possible to DIY the things they do.
The best examples of specialists are Designers and Security teams as this talk highlights. They can make the tools and the means for other teams to self-service those needs. For example, security teams implementing CI tools and designers building design frameworks that are easy to apply. Conversely, they can feel free to make changes themselves and are empowered to at the best organizations.
Everyone else in product development is a generalist, including the managers, and everyone is on-call. When everyone is on-call then it results in far fewer alerts going off because when there is an issue, it's taken very seriously and remediated quickly in the following days & weeks.
I think GTM teams could also benefit from this same kind of process, but instead melding Marketing, Sales and Support roles and responsibilities.
My theory on why this wasn't more common in the past was that the work was too complex and specialized and that the tools and knowledge to do the job weren't as easy to acquire as it is today. LLMs have certainly leveled the playing field immensely in this area and I'm truly excited to see the future of work myself.