GitHub is open source friendly on paper, but almost nothing they do is actually open source, or even source available. Contrast that to GitLab who are actually open core, and the vast majority of their software if publicly available for free with a very permissive license.
One talks about open source because it's the de facto home of open source. The other is actually open source.
One talks about open source because it's the de facto home of open source. The other is actually open source.