The gunman etched ‘Delay, Deny, Defend’ in those bullets.
UHG denies.
KP delays.
Both can lead to disastrous consequences.
Edit: And by delay, I don’t mean delay in seeing a specialist, I mean delay getting the most modern and up-to-date care. They have a tendency to practice population based treatment (and fiscally responsible), which may not be what is the most up to date. I understand it as an hospital administrator, but I can see the consequences as a physician.
I’m a physician that works at an ultra specialized hospital.