I have a Tesla and my interaction with the local service center has been pretty much as good as my prior interactions with a trusted mechanic.
The dealer model is just regulatory capture. It's a dumb middle man that provides no value beyond what the manufacturer can do. It's only there because dealers tend to be over represented in state and federal officials. So, of course, they keep and create regulations which penalize direct sales.
The dealer model is just regulatory capture. It's a dumb middle man that provides no value beyond what the manufacturer can do. It's only there because dealers tend to be over represented in state and federal officials. So, of course, they keep and create regulations which penalize direct sales.