It's deeply haunting to think about how badly AI is going to mess up the world over the next few years. Today, it's YouTube videos. Later, it will be a rejection of the insurance claim for a kid's life-saving surgery.
If you're in a position of influence in an organization that's losing its marbles over AI, please, at the very least encourage others to pump the brakes and think.
If there was ever a time to speak up when you know implementing something will lead to a likely disaster, it's now.
UnitedHealthcare is already using AI to deny claims, and reportedly I've heard that 90% of the AI denials that are appealed end up approved when it gets to a human.
If only this had to do with AI. This has been going on for many years, long before LLMs. These are simple scammers. Many a good article has been written about the way these scams work. With or without AI, their claims are entirely bogus, they have never needed AI to pretend to have a claim, and nothing has changed in that regard.
If you're in a position of influence in an organization that's losing its marbles over AI, please, at the very least encourage others to pump the brakes and think.
If there was ever a time to speak up when you know implementing something will lead to a likely disaster, it's now.