>At some point there might be massive layoffs due to ostensibly competent AI labor coming onto the scene, perhaps because OpenAI will start heavily propagandizing that these mass layoffs must happen. It will be an overreaction/mistake. The companies that act on that will crash and burn, and will be outcompeted by companies that didn't do the stupid.
(IMO) Apart from programmer assistance (which is already happening), AI agents will find the most use in secretarial, ghostwriting and customer support roles, which generally have a large labor surplus and won't immediately "crash and burn" companies even if there are failures. Perhaps if it's a new startup or a small, unstable business on shaky grounds this could become a "last straw" kind of a factor, but for traditional corporations with good leeway I don't think just a few mistakes about AI deployment can do too much harm. The potential benefits, on the other hand, far outmatch the risk taken.
I see engineering, not software, but the other technical areas that have the biggest threat. High paid, knowledge based fields, but not reliant on interpersonal communication. Secretarial and customer support less so, they aren't terribly high paid and anything that relies on interacting with people is going to meet a lot of pushback. US based call centers is already a big selling point for a lot of companies and chat bots have been around for years in customer support and people hate them and there's a long way to go to change that perception.
(IMO) Apart from programmer assistance (which is already happening), AI agents will find the most use in secretarial, ghostwriting and customer support roles, which generally have a large labor surplus and won't immediately "crash and burn" companies even if there are failures. Perhaps if it's a new startup or a small, unstable business on shaky grounds this could become a "last straw" kind of a factor, but for traditional corporations with good leeway I don't think just a few mistakes about AI deployment can do too much harm. The potential benefits, on the other hand, far outmatch the risk taken.