In this whole sub-thread, I see quite a lot of signals along the lines of:
- that's someone else's job, I shouldn't be bothered
- I'm doing valuable work, others should make it easy for me
- (all sorts of) managers are to make some problems inexistent for me
I'm not saying that's all in the original thread, but I read such sentiment.
So here's something that we do that may be unusual.
We respect everyone's roles and work. As much as Kasia wouldn't jump on a project as a developer, none of our developers would take her seat and handle all the stuff she deals with daily. Heck, she routinely helps people dealing with all sorts of paperwork that, especially for foreigners, are major pain in the butt. Which is "funny" because it's just "simple paperwork anyone could do."
And before someone throws at me that anyone can order milk online, that's like a hundredth priority or something like that.
Anyway, starting from a place where we all respect each other and everyone's work, dropping an index card on someone's desk on the way to one's own is a non-issue.
I acknowledge, though, that in an environment where people don't respect others' work because whatever (they have a less prestigious role, they're paid less, etc.), folks may totally perceive that a problem.
And yes, establishing such respect is so much harder than making sure that milk is in a frigging cupboard.
In this whole sub-thread, I see quite a lot of signals along the lines of: - that's someone else's job, I shouldn't be bothered - I'm doing valuable work, others should make it easy for me - (all sorts of) managers are to make some problems inexistent for me
I'm not saying that's all in the original thread, but I read such sentiment.
So here's something that we do that may be unusual.
We respect everyone's roles and work. As much as Kasia wouldn't jump on a project as a developer, none of our developers would take her seat and handle all the stuff she deals with daily. Heck, she routinely helps people dealing with all sorts of paperwork that, especially for foreigners, are major pain in the butt. Which is "funny" because it's just "simple paperwork anyone could do."
And before someone throws at me that anyone can order milk online, that's like a hundredth priority or something like that.
Anyway, starting from a place where we all respect each other and everyone's work, dropping an index card on someone's desk on the way to one's own is a non-issue.
I acknowledge, though, that in an environment where people don't respect others' work because whatever (they have a less prestigious role, they're paid less, etc.), folks may totally perceive that a problem.
And yes, establishing such respect is so much harder than making sure that milk is in a frigging cupboard.