This is likely because people take their customizations (like custom setup scripts to “decrapify” windows) that used to work great on previous versions of windows and apply them unchanged to new versions or something, because “windows is the same underneath, this is just a reskin that they charge you $150 for.” Every time I have helped someone with problems like these (when I did see them a lot earlier in my career) it was because they did something goofy to cause it. Like using a PCIe to PCI adapter with a PCI to ISA adapter, so they could plug in a flipping Sound Blaster64 or something. “I’m not buying a new sound card!! I’m not using the onboard sound!! I bought this sound blaster in 1996 and I want to use it!! Microsoft should let me!!”
Others would show me how the computer would act weird after unplugging PCI cards while the computer was running, and blame Microsoft. “See!? SEE?!” Every single WTF moment I had in desktop support with issues like this was user error.
Maybe yours aren’t. Maybe the Microsoft Answers forum is filled with exceptionally smart people who all know exactly how to use a computer, never ask stupid questions, and never give wrong answers, but I think we both know that isn’t really true.
Others would show me how the computer would act weird after unplugging PCI cards while the computer was running, and blame Microsoft. “See!? SEE?!” Every single WTF moment I had in desktop support with issues like this was user error.
Maybe yours aren’t. Maybe the Microsoft Answers forum is filled with exceptionally smart people who all know exactly how to use a computer, never ask stupid questions, and never give wrong answers, but I think we both know that isn’t really true.