> I also tried to move all my books purchasing to B&N and again, surprisingly, they haven’t learned any real lesson in past 25 years. Their website is clunky, they charge $7 delivery fee, they can’t even deliver to my nearest their own shop for free!

I went to barnesandnoble.com to check this out.

There's a banner at the top of the page:

> Uh-oh, it looks like your Internet Explorer is out of date.

> For a better shopping experience, please upgrade now.

The words "upgrade now" link to http://windows.microsoft.com/en-us/internet-explorer/downloa... .

It does look like you're right that they won't ship books to your local B&N:

> Other reasons that an item may not be available for Buy Online, Pick Up in Store include:

> The item is out of stock in your selected store

This is very odd, because they will do that if you go into the store and order from there.