They didn't even let my try it, after signing in. I hit the "insufficient credits" paywall on my first upload. So, having folks sign in served no purpose at all. Just an extra layer of customer-repellant.
That is a terrible experience, and we are sincerely sorry. You are completely right—having you sign up only to immediately hit a paywall is unacceptable, and we deeply apologize for wasting your time.
Your feedback highlighted a major flaw in our onboarding, and we've worked to fix it.
We have now introduced two changes:
You can try the product without logging in at all.
For users who do sign up, we now grant 5 free credits to ensure you can properly test the functionality.
We know we made a very poor first impression, but we hope this shows we are listening. If you're willing, we'd be grateful if you’d give it another chance.
