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Anthropic let it manage a vending machine. It did terribly: https://www.anthropic.com/research/project-vend-1

The less subjective answer is LLMs will lean towards the most likely solution. If you have data-driven managers, sure. If you have managers who actually need to ignore some data, then it does terribly. A lot of real strategic worth is knowing when to explore the unknown. Amazon is seen as a robotic company, but they actually take into account that data could be wrong.

We're also finding that it's absolutely terrible in things like design because it picks the popular design, when with design, you often want one that stands out and looks different.



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