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My new Bosch 2020 refrigerator broke down after 3 years of usage. Coolant leakage. Not repairable due to the foam direct injection.


Todays appliances are built, by design, to break fast these days. So whether old (operating costs) or new (foreshortened lifespan) your appliances cost you more.

https://www.nytimes.com/wirecutter/reviews/modern-appliances...

(https://ghostarchive.org/archive/KGf2Z)


There are still some repairable brands. GE'a basic appliances (and their budget subbrands like Hotpoint) are a standout with excellent availability of parts and service data. A hotpoint electric range can be fixed by any homeowner with a screwdriver.


As I recall GE is also one of the few/only brands that operates its own service business.

I will also point out that the way inflation has tended to work is that you can still buy high quality appliances and other consumer products (e.g., tailored clothes and built-to-last leather shoes), but when you do the inflation math you have to spend a lot to get the equivalent product from decades ago.

In other words, the same quality products generally still exist, the real issue is that a bunch of low price products that didn’t used to exist now do, and average people didn’t own as much stuff as they do now.

If you buy a $2500 Speed Queen or a $10,000 Sub-Zero you’re getting the kind of quality and repairability that used to exist in more appliances.

But when it comes to a $500 washing machine or dryer, when you adjust for inflation that product did not exist 40 years ago.

The other thing I’ve heard about this issue is that the mid-range consumer luxury type stuff is the segment to avoid: built cheaply but with a lot of features that fail and a high cost. E.g., Samsung refrigerators with touch screens on them. You’ll notice that most true luxury built-in brands don’t have a laundry list of gimmick features.


I bought more or less the same dryer as the one from 1997 that it replaced. There's cost reductions in some of the parts, but the overall design is more or less the same (for example, the timer is a cheaper design, there's no little door on the lint catcher, the adjustable feet are plastic instead of metal). I expect many parts are directly interchangeable.

I guess I'm not sure what the 1997 price was, so can't really make a comparison.

Fun story with the plastic feet, the delivery drivers either didn't know that they screwed into the dryer or pretended not to know. They left them barely inserted into the bottom and then put a shim under one of them to level it. I was standing there and kind of mumbled "can't you screw the others in" but dropped it and did it myself after they left.


> but when you do the inflation math you have to spend a lot to get the equivalent product from decades ago.

But this is usually deceptively explained as being because they are far more expensive to make, when it is really 1) because of economies of scale when they are made in smaller runs often by smaller companies, or 2) intentionally segmented at that price by the same companies that sell the disposable stuff as a high-margin luxury option.

If large companies were forced into a traditional quality standard, the cost increase wouldn't be 5x, it would be more like 1.5x. It might creep up after a while, as the runs became shorter because the products weren't built to fail anymore.


While you are correct in many cases it highly depends on the market and product segment. The competitive health of each product market varies a lot.


GE was bought by Haier (a Chinese company) about ten years ago. I have a bunch of them and so far they are all pretty good.


Yes GE is owned by Haier, which worried me when I was researching fridges a couple years ago. But apparently most of the GE appliances are still manufactured in the U.S. and haven’t really changed much despite the change in ownership.


My GE fridge has been a disappointment. It is OK at its main function: cooling. However I've had to replace the main control board and the freezer defrost heater. The built-in water dispenser never really worked because the water line is routed too close to the freezer compartment and it freezes up. The ice maker is disconnected because its water line developed a leak and damaged my laminate floor before I noticed it. I don't think I'll be buying GE again.


The trick with fridges: Don't but ones with ice makers or water dispensers built in. There's a reason the rich install dedicated ice makers and filtered sinks.


Well, they do that because they have so much square footage that it makes sense. You need physical space to have your fridge and freezer and ice machine and cold/sparkling/filtered water dispenser separate. And of course money for lots of appliances.

I would say that it’s best to get a fridge that has a simple ice maker that’s in the freezer and water dispenser that is in the fridge interior with no weird rerouting like having the ice/water dispensed from the door (which also reduces efficiency because there’s essentially a hole in your fridge).

As an example the Sub-Zero refrigerator lineup has a simple ice maker in the freezer and then the water dispenser is optional, and it’s accessed from inside the refrigerator.


While we're on this topic, kudos to "Sears Parts Direct" for carrying a bewildering array of spare parts for those appliances.


repairclinic.com is another good one. Not always the cheapest but very DIY-oriented.


The problem though is one of diminished durability by intent rather than repairability. Not to mention rising cost-of-repair.


That article does not seem to support in any way the statement that appliances are intentionally designed for short lifespans.


Was not immediately apparent in article but I did not read the whole thing. Beyond general repairability the other issue to me is the cost of labor. In Vietnam I can get near anything repaired because the cost of labor is so darn cheap. In America it makes no sense to be paying $100/hour usually minimum two hour repair plus the cost of the part.

I am ok with generally with having less ability to repair but I do wish more cities and companies and trade in programs for proper recycling.


Neither the article nor the linked sources even attempt to prove that modern appliances are less durable or having more issues than old appliances.

It seems to be just complaining about "computer circuit boards" in appliances, much the way people did about electronic ignition in cars, despite actually resulting in a huge increase in engine reliability because solid state has so very little to fail.

I mean, maybe people throw out a perfectly working toaster when it can't connect to Wi-Fi anymore, (or take their car to the dealer when their entertainment system acts-up) but that's not an actual reliability issue, IMHO.


My Samsung refrigerator runs still great after 12 years.




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