Assuming this quote from the article is true, it sounds like the only villain here is the school principal:
> It said the AI alert was sent to human reviewers who found no threat - but the principal missed this and contacted the school's safety team, who ultimately called the police.
So the company AI reviewers correctly determined that there was no actual gun, and the police responded appropriately to a report by a person (the school principal) who claimed to have seen this student with a gun. The question then is what the heck is this principal doing? Why do they have access to this pre-verified AI information, and why are they going off and calling the police with this information before doing any verification themselves?
Well also, none of the coverage includes what was said to the dispatcher, but maybe they screwed up too - I would expect a dispatcher to question the caller in more detail about what's going on. Like, what kind of gun was it, is it in their hand or in a pocket or what, did they point it at anyone or threaten anyone with it or are they just carrying it around, etc, and such information could be used for a more appropriate police response.
> It said the AI alert was sent to human reviewers who found no threat - but the principal missed this and contacted the school's safety team, who ultimately called the police.
So the company AI reviewers correctly determined that there was no actual gun, and the police responded appropriately to a report by a person (the school principal) who claimed to have seen this student with a gun. The question then is what the heck is this principal doing? Why do they have access to this pre-verified AI information, and why are they going off and calling the police with this information before doing any verification themselves?
Well also, none of the coverage includes what was said to the dispatcher, but maybe they screwed up too - I would expect a dispatcher to question the caller in more detail about what's going on. Like, what kind of gun was it, is it in their hand or in a pocket or what, did they point it at anyone or threaten anyone with it or are they just carrying it around, etc, and such information could be used for a more appropriate police response.