I don't appreciate the insults. And no, that's not how it works. You have the original claim, that support is "requirement in tons of countries around the world". Software in my experience, unless b2b or otherwise explicitly part of a contract, NEVER comes with any kind of support, or guarantee.
You’ve repeated the claim without evidence and added personal insults. If you want this to be a real discussion, stop the bad faith, and support your argument properly.