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I live in the Apple ecosystem for one simple reason. Out of every other collection of technology items I could use for both work and entertainment, Apple products are the least frustrating ones to use.

I value my time above everything else.

I used Windows for years. Built, repaired, and maintained Windows systems for work. Setup and ran email servers. Even did some initial web development on IIS servers.

I am 32 and visibly grayer than I probably should be. If you know me in person, you can see it in my beard and in my hair when I let it get longer.

Getting nearly anything done with Windows has always been an exercise in frustration for me. Tools, user interfaces, etc. Even their best products always had something wrong, something just wasn't built right. One more little speed bump to slow down what I want to do.

Eventually I switched to Macs about 6 years ago. I had used them as a kid and it was easy, from that exposure, to switch back. Anything that needed terminal tools to get done, just works. Lots and lots of open source projects that run on Linux almost always just work on Mac OS. For the ones that don't work off to bat, its usually easy to fix.

In terms of phones, I've stuck with iPhones since they came out. For the first couple years, it was because there were no comparable products on the market in term of fit and finish. Android was a swamp of sorrows for the longest time. Any hardware companies made and slapped Android onto were just sorrows layered onto junk devices that were a miserable experience to use.

I had the joy of working with various Android handsets and tablets a few years ago for testing. It was good exposure that reinforced the simple "it works" of the iPhone.

When the iPad came out, I was excited by it like millions of other people. Oddly, while I still have my first-gen iPad and while I love it as a device, it turns out its never been a form factor that I have really been able to incorporate into my life. It wasn't that the iPad is a bad device, but rather that it hasn't been a tool that I really needed. But its a great tool that millions of other people have found to be very useful indeed. Any other Android tablets just couldn't compare in usability or hardware fit, which is why the earlier ones fell so flat.

More recently, I found the Windows Phone OS to be intriguing. A good friend that works at MS showed me the first ones that came out. I rather liked the fresh new take on a phone OS. Loved the interface. I seriously considered switching over to one for a while. But then as I used it, the rough bits showed through. Subpar hardware. Bad battery life. Random crashes. Oddly incomplete UI choices that made some simple tasks frustrating to complete. So, I kept my iPhone 4 for a long time.

Very recently, Windows 8. Metro UI. Looks great on a tablet, same nice looking interface. A couple years had gone by and more than enough time had passed for Microsoft to work out some of the early kinks. I excitedly bought a new copy the day it came out and installed it on a spare machine at the office. The installation went really smoothly.

But when I started using it, it was literally only a couple of minutes before the "wtf" moments started. The biggest issues I saw immediately was that too much of the UI is hidden away. I got very frustrated trying to do things like switching between apps, using IE 10, getting away from the completely anachronistic Desktop app. I tried installing some apps and some went to Metro, others went to Desktop with no clear indication why. When I needed to make some adjustments to system settings, it took me over 5 minutes to figure out how to even get to the settings.

I'm also still really pissed with my nice long complex password being chopped to 16 characters on Windows, Live, etc. Its fucking annoying.

Anyway, while I like the direction that MS is going, they still haven't gotten their stuff together. Its not the same as it used to be, but the frustration level is still there.

I've had an Xbox for years too. In its simplest form, I put a game disk in and it loads up, and I play the game. But in the last few years, they've added all of this extra stuff. New UI, music services, movie services, constant updates, Kinect, etc. And while it all looks shiny, none of it really works together that well. So, I almost never use my Xbox anymore because its just gotten too complicated to do what I want, which is to simply play games. Ugh.

The non-Apple tech I use and love: Gmail, Ubuntu for servers, Dropbox, github, Audible, Rdio, Netflix, torrents, Google Maps (PLEASE release an iOS app for this!), and others.

Notice that at no point in this ramble do I mention Music or Movies as keeping me with Apple. It literally has nothing to do with an "ecosystem". It just has to do with building superior products that have the least frustration to getting shit done. That's the sole thing you need to worry about when building a product that people will love.

Be less frustrating than your competitors, and you have a good edge.

Lots of companies make individual products that are well polished. Only a few make lots of products of high quality.



This is pretty much my philosophy. People rant and rave about what you can hack Linux and Android to do, without realizing that it's a hobby for them - one that I don't enjoy. Maybe I'm too stupid, slow, or lazy, but I don't give a shat if my phone can run apps that aren't in the app store - all the apps I need are there.

I want stuff that doesn't cause me trouble and doesn't make me think. Every time someone tries to tell me about all the stuff they can do in Windows or Android that I can't do, I stare blankly and wonder why anyone cares.




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