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Just give more information right off the bat. Don't say "XYZ is chewing up lots of RAM"; the best case scenario if you say that is they have to respond back asking for more information. Give that information to them in the first place "XYZ starts at XXXXMB shared and XXMB resident. Over five minutes it steadily climbs to XXXXMB resident. Shared remains constant at XXXMB."

Doing this, I can't say I've ever been brushed off using this page.



Doesn't work most of the time. I do but everyone ignores every word from your question except the “chewing RAM” part.


So leave out the chewing RAM part. Use vocabulary and explain it in a way that will alienate newbies but still be clear to experts.




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