That human touch is always really nice for any customer service. It sucks when i... | Hacker News

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		Oompa on July 28, 2009 \| parent \| context \| favorite \| on: Screw Up, Say You're Sorry, Be Funny, Win Over You... That human touch is always really nice for any customer service. It sucks when it feels like you're talking to a robot.

potatolicious on July 29, 2009 [–]

It sucks even more if you are talking to a robot... I've been trying to contact Xbox Live support lately and I cannot seem to get any "person" to respond to me that isn't clearly a classifier.

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