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> Things are changing; people see no reason to put up with shitty design and hard to use applications in-house, especially if their employer has nice customer-facing applications. It's analogous to the PC revolution, when people started using their own copy of VisiCalc or Lotus.

Except that "people", i.e. employees, are not the decision makers when it comes to what software/hardware they get.



When the CO or GM level staff start using their personal iPads because they hate battling with their XP-era laptops so much*, change happens.


I'm seeing an increasing trend in business users having budget and spending it without it anywhere in the conversation. Especially with the rise of SaaS where the cost is easily buried on an expense report...




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