I think it's important for every company that the CEO answer support mail from regular customers at least a few hours every day. Then he/she will get a better understanding about the product(s).
About sharing images, I find setting up a FTP-server is the simplest solution. Most file-browsers have FTP built in and allows features like drag 'n drop.
The problem with usability in free services like Google, is that they earn more money the more time you spend on the site. So if it takes ten minutes to do something that should take five seconds. Their metrics will show one hundred times more earning from the slow and tedious version. Guess what version they want you to use!?
> I think it's important for every company that the CEO answer support mail from regular customers at least a few hours every day. Then he/she will get a better understanding about the product(s).
I have my pet theory - the only thing necessary for the triumph of evil is for good men to be separated from it by enough layers of abstraction. Your CEO has a marketing team that probably outsources some of its work to marketing companies, which come up with asinine ideas of promoting your product. The CEO gets reports with (probably a little fudged) numbers saying the sales are going up, and he has little idea that your company is now shitting on its users in order to get more money from them.
About sharing images, I find setting up a FTP-server is the simplest solution. Most file-browsers have FTP built in and allows features like drag 'n drop.
The problem with usability in free services like Google, is that they earn more money the more time you spend on the site. So if it takes ten minutes to do something that should take five seconds. Their metrics will show one hundred times more earning from the slow and tedious version. Guess what version they want you to use!?