I can get this, but I aggressively report accounts and issues. I'm not sure how GitHub handles them but they seem to not come back.
Though what I'm unsure how to deal with is legitimate users being idiotic. For example, recently one issue was opened that asked where the source code was. Not only was there a directory named "src" but there were some links in the readme to specific parts. While I do appreciate GitHub and places like hugging face [0], there are a lot of very aggressive and demanding noobs.
I'd like ways to handle them better.... I'm tired of people yelling at me because 5 year old research code no longer works out of the box or because you've never touched code before.
[0] check any hugging face issue and you'll see far more spam. Same accounts will open multiple issues that just barate owners and hugging face makes it difficult to report these accounts.
The solution is to ignore them and close their issue. Open source maintainers have enough to worry about and are unpaid, it's okay to be a little dictatorial when it comes to "bad questions".
It addresses the specific issue but does nothing to prevent future similar issues. A solution to a cold is not handing someone a tissue.
I like that these platforms are open to everyone but at the same time there are a lot of people who have no business participating. Being able to filter those people out is unfortunately a necessary tool to not get overloaded.
Worse, I find that due to this many open source maintainers and up being quick to close issues and say rtfm. I can't tell you how many times I've had this happen where in my opening issue I quote the fm and even include a reproducible test. It's also common to just close and say "not our problem".
Though what I'm unsure how to deal with is legitimate users being idiotic. For example, recently one issue was opened that asked where the source code was. Not only was there a directory named "src" but there were some links in the readme to specific parts. While I do appreciate GitHub and places like hugging face [0], there are a lot of very aggressive and demanding noobs.
I'd like ways to handle them better.... I'm tired of people yelling at me because 5 year old research code no longer works out of the box or because you've never touched code before.
[0] check any hugging face issue and you'll see far more spam. Same accounts will open multiple issues that just barate owners and hugging face makes it difficult to report these accounts.