It sounds like Zenefits didn't do their due diligence in building ADP integration through official channels (according to the pdf they didn't even attempt to contact ADP for official integration options) and decided to just scrape information off the ADP portal by asking their customers for admin access (a security nightmare waiting to happen)...
I find it especially distasteful that they're now playing victim and trying to spin things around in their favor by using marketing and social media to gain support for their questionable practices.
Does anyone actually believe the disingenuous surprise of startups when larger companies don't want to help the startups take their business? Viz every company who wants to scrape craiglist.
Perhaps, but at the end of the day, you're leveraging someone else's product in both cases. Perhaps a better example would be if someone automated the submission of Craigslist ads and CL blocked it.
I still think there's a distinct difference between providing automated services on behalf of an already registered customer to make their experience more seamless and prevent errors. And posting automated Ads to CL.
It sounds like Zenefits didn't do their due diligence in building ADP integration through official channels (according to the pdf they didn't even attempt to contact ADP for official integration options) and decided to just scrape information off the ADP portal by asking their customers for admin access (a security nightmare waiting to happen)...
I find it especially distasteful that they're now playing victim and trying to spin things around in their favor by using marketing and social media to gain support for their questionable practices.